Rockville, MD – Insurance Associates are very excited to announce the new hire of:  Kristy Kuykendall, and the promotion of:  Katie Baker, Katie Ball, and Christine Westcott. 

Kristy Kuykendall ~ Personal Lines Account Executive
Kristy started her career as an Insurance agent for USAA and moved into the Independent Insurance market. She has extensive knowledge of the Insurance marketplace and has been working with High Net Worth Personal Lines clients for several years. Kristy's strength is in understanding the unique needs of her clients and ensuring that they are able to maintain the highest quality coverage.  She does this by delivering exceptional products and services to business owners and individuals around the world.  She has earned the designation Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR).  Kristy is excited to represent our Personal Lines Department at IA and is based in our Fairfax Office.

Katie Baker ~ Assistant Client Service Advisor
Katie Baker joined Insurance Associates in December of 2006 as the Office Support Specialist of the Virginia office.   Her role encompassed answering phones and other clerical duties. Through the years, Katie has provided exceptional support to both the P&C; and Benefits Department all while taking on more responsibilities. She is excited to be joining the Benefits Team in the role of Assistant Client Service Advisor which will serve to provide an additional layer of timely and efficient service to our benefit clients.

Katie Ball ~ Client Service Advisor &; Select Accounts Manager
Katie Ball joined the Benefits Department with Insurance Associates in October 2007. She has served as Client Service Advisor supporting Benefits Consultants and working closely with clients, carriers, and third party administrators on new business acquisitions, renewals, marketing, claims and customer service issues. Katie has recently been promoted to Select Accounts Manager and is excited to focus on benefits sales and retention in a select, niche market in addition to continuing to fill the role of Client Service Advisor.

Christine Westcott ~ Senior Client Service Advisor
Christine Westcott joined the Benefits Department as a Client Service Advisor with Insurance Associates in May of 2007. Due to six years of exemplary work for IA and our clients she was recently promoted to Senior Client Service Advisor. She works directly with our Benefits Consultants to design quality cost-effective employee benefits programs. As a Senior Client Service Advisor, she will be taking on a new leadership role in the training and development of new department staff. She holds the distinguished CEBS designation with three distinct areas of specialization: group benefits (GBA), retirement plans (RPA) and compensation management (CMS).

For more information on the rest of our team at Insurance Associates please visit our officers and key personnel page at:  Officers and Key Personnel